Cancellation Policy

At Fitupstore, we aim to process and ship orders as quickly as possible. If you need to cancel your order, please review our cancellation policy below.

1. Order Cancellation Requests

• Before Shipping: You may request to cancel your order within 24 hours of purchase for a full refund.
• After 24 Hours: If your order has already been processed, we cannot guarantee cancellation, but you may request a return after receiving the item (see Return & Refund Policy).

2. How to Request a Cancellation

To cancel your order, please contact us as soon as possible:
📧 Email: directshipnow123@gmail.com
⚠ Important: Cancellation requests must include your order number and reason for cancellation.

3. Refund for Canceled Orders

• If your cancellation is approved before shipping, we will issue a full refund to your original payment method within 7-15 business days.
• If your order has already been shipped, you will need to follow our Return & Refund Policy.

4. Non-Cancellable Orders

• Orders marked as shipped cannot be canceled. In this case, you must wait for delivery and request a return.
• Orders with final sale, clearance, or promotional items are non-cancellable and non-refundable.

5. Contact Information

If you need further assistance with cancellations, please reach out to us:

📧 Email: directshipnow123@gmail.com
🏢 Address: 550 Walnut Creek Drive NW, Lilburn, GA 30047, USA